Privacy Policy

Manav Herbals

1. GENERAL

a) Manav Herbals values the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information. This document is an electronic record under the Information Technology Act, 2000 and applicable rules. It does not require physical or digital signatures.

b) This Policy is published in accordance with Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

c) The domain name www.manavherbals.in (“Website”) is owned and operated by Manav Herbals (“Company”), operating in India. The term “Company” includes its representatives, employees, officers, agents, successors, and assigns.

d) For the purpose of this Policy:

“You” / “User” means any person accessing or using the Website.
“We”, “Us”, “Our” refer to Manav Herbals.
“Party” / “Parties” refer to the User and the Company individually or collectively.

e) Headings are for reference only and do not affect interpretation.

f) Use of the Website is governed by this Privacy Policy and the Terms of Service. By accessing or using the Website, you agree to be bound by both.

g) This Policy and the Terms of Service together form a legally binding agreement between the User and the Company.

h) Manav Herbals reserves the right to amend this Policy at any time. Continued use of the Website after updates constitutes acceptance.

2. COLLECTION OF PERSONAL & OTHER INFORMATION

a) We may collect personal information provided by you, including but not limited to:

Name, phone number, email address
Billing and shipping address
Age, gender (if provided)
Order history and preferences

This information is used to process orders, provide customer support, improve services, and enhance user experience.

b) We may automatically collect information such as IP address, browser type, device information, pages visited, and browsing behavior for analytics and security purposes.

c) When you place an order, we collect transaction-related information to complete the purchase and provide after-sales support.

d) Any reviews, feedback, or messages posted by you may be stored and used to resolve disputes, improve services, or comply with legal requirements.

e) Users may browse certain sections without registration, but placing an order requires personal information. You consent to receiving order-related and promotional communication.

3. USER RESPONSIBILITIES

You are responsible for providing accurate and updated personal information.
Manav Herbals shall not be liable for issues arising due to incorrect contact details provided by you.

4. COOKIES

a) Cookies are small data files stored on your device to improve Website functionality and user experience.

b) We use cookies to:

Remember login sessions
Analyze traffic and usage patterns
Improve Website performance

c) You may disable cookies via your browser, but some features of the Website may not function properly.

d) Third-party cookies may also be used, over which Manav Herbals has no control.

5. SHARING / DISCLOSURE OF INFORMATION

a) We may disclose personal information if required by law or governmental authorities.

b) Information may be shared in case of business restructuring, merger, or acquisition, subject to confidentiality.

c) We may share limited information with service providers (logistics, payment gateways, marketing tools) strictly for order fulfillment and service delivery.

d) We do not sell personal data for misuse and ensure reasonable safeguards.

6. THIRD-PARTY LINKS & ADVERTISEMENTS

The Website may contain links to third-party websites. Manav Herbals is not responsible for the privacy practices or content of such websites. Users access them at their own risk.

7. USER CONSENT

By using the Website or submitting information, you consent to the collection, storage, and use of your information in accordance with this Privacy Policy.

8. GRIEVANCE OFFICER

If you have any concerns or complaints regarding privacy or data usage, you may contact our Grievance Officer.

Contact Details:

📞 Phone:
+91 9999148872
+91 9999620268

📧 Email:
info@manavherbals.com

All grievances will be addressed within 15 working days from receipt.

9. DISPUTE RESOLUTION & JURISDICTION

Any dispute arising under this Policy shall be resolved through:

Mediation, and if unresolved
Arbitration under the Arbitration and Conciliation Act, 1996

The seat of arbitration and jurisdiction shall be India, and proceedings shall be conducted in English.