Terms of Service

Manav Herbals

1. GENERAL

a) This document is an electronic record in terms of the Information Technology Act, 2000 and rules made thereunder, as applicable. This electronic record is generated by a computer system and does not require any physical or digital signatures.

b) This document is published in accordance with Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the Terms of Use, Privacy Policy, and related policies for access or usage of the website.

c) The domain name www.manavherbals.in (“Website”), including all information, content, products, services, text, graphics, images, and material available on the Website, is owned and operated by Manav Herbals (“Company”), having its registered office in India. The term “Company” shall include its representatives, employees, directors, officers, agents, successors, and assigns.

d) For the purpose of these Terms:

“You” / “User” refers to any person accessing or using the Website.
“We”, “Us”, “Our” refers to Manav Herbals.
“Party” / “Parties” refers to the User and the Company individually or collectively.

e) Headings are for convenience only and shall not affect the interpretation of these Terms.

f) By accessing or using the Website, you agree to be bound by these Terms and the Privacy Policy. Continued use of the Website signifies acceptance of any changes made to these Terms.

g) These Terms constitute a legally binding agreement between the User and Manav Herbals.

h) Manav Herbals reserves the right to modify these Terms at any time without prior notice. Continued use of the Website after such changes constitutes acceptance.

2. OUR SERVICES

Manav Herbals operates an online platform offering Ayurvedic and herbal wellness products including oils, powders, syrups, tonics, gels, and other health and personal care products.
The Website enables Users to purchase products online for personal use within India.

3. ELIGIBILITY

Users must be competent to enter into a legally binding contract under the Indian Contract Act, 1872. Users not eligible to contract are not permitted to use the Website.

4. TERM

These Terms remain in effect as long as the User accesses the Website or completes a transaction. Certain provisions shall survive termination, including intellectual property, indemnity, and dispute resolution clauses.

5. TERMINATION

Manav Herbals reserves the right to suspend or terminate User access at its sole discretion without notice if these Terms are violated.

6. USER ACCOUNT & COMMUNICATION

Users may create an account using permitted login methods.
By providing contact details, Users consent to receive calls, emails, or SMS related to orders, services, or promotions.
Users may opt out of promotional communication by contacting support.

7. PRICING, PAYMENTS & TAXES

Payments may be made via UPI, debit/credit cards, net banking, wallets, or Cash on Delivery (COD).
Prices are subject to change without notice.
Applicable taxes, including GST, shall be charged as per law.
Manav Herbals reserves the right to withhold or cancel payments in case of fraud or misuse.

8. USER OBLIGATIONS

Users agree:

To provide accurate and complete information.
Not to misuse the Website or its content.
Not to engage in resale, bulk buying, or illegal activities.
Not to copy, distribute, or exploit Website content without permission.
To maintain confidentiality of login credentials.

9. COMPANY RESPONSIBILITIES

Manav Herbals:

Endeavors to provide accurate product information.
Ships products through authorized logistics partners.
May ship products in multiple consignments.
Is not responsible for delays caused by force majeure events.

10. RETURNS, CANCELLATION & REFUNDS

Please refer to the Returns & Refund Policy available on the Website for detailed terms regarding cancellations, replacements, and refunds.

11. SUSPENSION OF ACCESS

User access may be suspended or terminated if:

False information is provided
Website misuse occurs
Legal or policy violations are detected

12. INDEMNITY & LIMITATION OF LIABILITY

Users agree to indemnify Manav Herbals against any losses arising from misuse of the Website.
Manav Herbals shall not be liable for indirect, incidental, or consequential damages.

13. INTELLECTUAL PROPERTY

All Website content, logos, designs, and trademarks belong to Manav Herbals and may not be used without written permission.

14. DISCLAIMER

Products are provided on an “as-is” basis.
Manav Herbals does not guarantee uninterrupted service or medical outcomes. Information provided is for general wellness purposes only.

15. USER SUBMISSIONS

Any content shared by Users may be used by Manav Herbals for business purposes without compensation.

16. DISPUTE RESOLUTION & JURISDICTION

Disputes shall be resolved through arbitration under the Arbitration and Conciliation Act, 1996.
Jurisdiction shall lie with courts in India.

17. CONTACT INFORMATION

For any queries or grievances, please contact:

📧 Email: info@manavherbals.in

18. MISCELLANEOUS

These Terms constitute the entire agreement.
Invalid provisions shall not affect remaining clauses.
Rights not enforced shall not be deemed waived.